Last Updated: 08 April, 2024
Virgo Technical Services (VTS) respects the privacy of our clients and is committed to protecting personal information in our custody or control under Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable privacy laws.
Collection of Personal Information
We collect information that personally identifies individuals (“Personal Information”) in various ways, including, but not limited to, when clients use our services, fill out a form, or contact us directly.
The types of Personal Information we may collect include:
- Name, address, email, and phone number
- Business-related information for service provision
- Payment information for billing purposes
- Any other information voluntarily provided to us through service use or communications
Use of Personal Information
The Personal Information we collect is used to:
- Provide, operate, and maintain our services
- Improve, personalize, and expand our services
- Understand and analyze how our services are used
- Communicate with clients, including for customer service, to provide updates and other service-related information, and for marketing and promotional purposes
- Process transactions and send notices about transactions
- Find and prevent fraud
Storage and Protection of Personal Information
VTS takes the security of Personal Information seriously. We implement industry-standard security measures to protect the Personal Information in our custody or control from unauthorized access, use, alteration, and disclosure. Despite our safeguards, no security measures are completely secure, and we cannot guarantee the absolute security of Personal Information.
Sharing of Personal Information
We do not sell, rent, or lease Personal Information to third parties. However, we may share Personal Information with:
- Service providers and partners who assist us in operating our services, conducting our business, or serving our users, as long as those parties agree to keep this information confidential.
- For legal reasons, if required by law or if we believe in good faith, such action is necessary to comply with the law, protect our rights or others’ safety, investigate fraud, or respond to a government request.
International Transfer of Personal Information
Personal Information we collect may be stored and processed in any country where we or our service providers have facilities, which may involve transferring Personal Information across borders outside of Canada.
Your Privacy Rights
Under Canadian privacy laws, individuals have rights regarding their Personal Information, including the right to access, correct, or delete it. To exercise these rights, please contact us at admin@virgotechs.com.
Changes to This Privacy Policy
VTS reserves the right to update or change our Privacy Policy anytime. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Virgo Technical Services
1 Santa Barbara Lane, Hamilton ON L9B 0J3, Canada.
9900 Westpark Dr. Suite 114 Houston TX 77063, USA.
Email: info@virgotechs.com
Phone: +1 (416) 823-7421
+1 (713) 784-6677
